So finally the mystery is over! Today Steve Ballmer CEO of Microsoft, announced the new and improved search engine that will replace the old Microsoft Live Search, with improved and optimized features that Microsoft thinks could help them get some search engine market share from Google, not called Kumo but BING.
It was announced just under an hour ago at the 7th All things Digital Conference today, but the previous rumors of Microsoft making deal with Yahoo were melted away as yesterday Yahoo CEO Carol Bartz rejected any kind of such a deal.
So let’s get on with it, what does Bing have that Microsoft think its $100m investment in ad campaign and internet hype could catch the eye of Googlers…
Microsoft’s New Search at Bing.com Helps People Make Better Decisions
Decision Engine goes beyond search to help customers deal with information overload.
A New Approach to Internet Search
Based on the customer insight that 66 percent of people are using Internet search more frequently to make complex decisions,* Microsoft identified three design goals to guide the development of Bing: deliver great results; deliver a more organized experience; and simplify tasks and provide insight, leading to faster, more confident decisions. The new service, built to go beyond today’s search experience, includes deep innovation on core search areas including entity extraction and expansion, query intent recognition and document summarization technology as well as a new user experience model that dynamically adapts to the type of query to provide relevant and intuitive decision-making tools.
Home page
Quintessential starting point designed to help searchers choose the best scope for their query.
Best Match
Provides useful links and information for definitive sites.
Quick Preview
Summarizes a Web site at a glance, before the searcher clicks through to the site.
Instant Answers
Serves up information within search results, eliminating the need to click on anything.
xRank
Lets you quickly see if your favorite celebrity is hot or not.
Quick Tabs
Tailors search results with one click.
Related Searches
Offers a list of queries that are relevant to your topic; in this case, a search for U2 delivers some of the band’s popular videos in the search results page.
Related Searches
Offers a list of queries that are relevant to your topic; in this case, a search for diabetes delivers related queries in the left-hand navigation.
Rich Listing Results
Offers a quick snapshot of information relevant to your decision, such as restaurant location, phone number, one-click directions and menu.
Sentiment Extraction
Bing summarizes user and expert reviews from across the Web to help you make an informed decision.
Travel
Shows the best deals on flights and hotel accommodations so you can make informed decisions about your travel arrangements.
Instant Answers
Serves up information within search results, eliminating the need to click on anything.
Search Refinement
Offers a list of queries that are relevant to your topic; in this case, a search for U2 delivers some of the band’s popular videos in the search results page.
Hotel Rate Key
Uses a color-coded rating system that indicates whether the current rate for a specific hotel appears to be a deal.
Health
Bing provides access to medical information on symptoms, diagnosis and medical procedures from nine trusted medical resources.
The Press Release…
Here is the official press release of BING:
REDMOND, Wash. — May 28, 2009 — Microsoft Corp. today unveiled Bing, a new Decision Engine and consumer brand, providing customers with a first step in moving beyond search to help make faster, more informed decisions. Bing is specifically designed to build on the benefits of today’s search engines but begins to move beyond this experience with a new approach to user experience and intuitive tools to help customers make better decisions, focusing initially on four key vertical areas: making a purchase decision, planning a trip, researching a health condition or finding a local business.
The result of this new approach is an important beginning for a new and more powerful kind of search service, which Microsoft is calling a Decision Engine, designed to empower people to gain insight and knowledge from the Web, moving more quickly to important decisions. The new service, located at http://www.Bing.com, will begin to roll out over the coming days and will be fully deployed worldwide on Wednesday, June 3.
The explosive growth of online content has continued unabated, and Bing was developed as a tool to help people more easily navigate through the information overload that has come to characterize many of today’s search experiences. Results from a custom comScore Inc. study across core search engines show that as many as 30 percent of searches are abandoned without a satisfactory result. The data also showed that approximately two-thirds of the remaining searches required a refinement or requery on the search results page.
“Today, search engines do a decent job of helping people navigate the Web and find information, but they don’t do a very good job of enabling people to use the information they find,” said Steve Ballmer, Microsoft CEO. “When we set out to build Bing, we grounded ourselves in a deep understanding of how people really want to use the Web. Bing is an important first step forward in our long-term effort to deliver innovations in search that enable people to find information quickly and use the information they’ve found to accomplish tasks and make smart decisions.”
A New Approach to Internet Search
Based on the customer insight that 66 percent of people are using Internet search more frequently to make complex decisions,* Microsoft identified three design goals to guide the development of Bing: deliver great results; deliver a more organized experience; and simplify tasks and provide insight, leading to faster, more confident decisions. The new service, built to go beyond today’s search experience, includes deep innovation on core search areas including entity extraction and expansion, query intent recognition and document summarization technology as well as a new user experience model that dynamically adapts to the type of query to provide relevant and intuitive decision-making tools.
•< b>Great search results. Relevant search results are still a top priority for people, yet Microsoft studies show that only one in four search queries deliver a satisfactory result. Bing helps identify relevant search results through features such as Best Match, where the best answer is surfaced and called out; Deep Links, allowing more insight into what resources a particular site has to offer; and Quick Preview, a hover-over window that expands over a search result caption to provide a better sense of the related site’s relevancy. Bing also includes one-click access to information through Instant Answers, designed to provide the sought-after information within the body of the search results page, minimizing the need for additional clicks.
•Organized search experience. More and more customers are regularly spending time with search engines, engaging in complex, multi-query and multi-session searches. Respondents also said an organized search experience would be twice as useful in helping find information and accomplishing tasks faster. Bing includes a number of features that organize search results, including Explore Pane, a dynamically relevant set of navigation and search tools on the left side of the page; Web Groups, which groups results in intuitive ways both on the Explore Pane and in the actual results; and Related Searches and Quick Tabs, which is essentially a table of contents for different categories of search results. Collectively, these and other features in Bing help people navigate their search results, cut through the clutter of search overload and get right down to making important decisions.
•Simplify tasks and provide insight. Microsoft’s research identified shopping, travel, local business and information, and health-related research as areas in which people wanted more assistance in making key decisions. The current state of Internet search isn’t optimized for these tasks, but the Bing Decision Engine is optimized for these key customer scenarios. For example, while a consumer is using Bing to shop online, the Sentiment Extraction feature scours the Internet for user opinions and expert reviews to help leverage the community of customers as well as product experts in trying to make a buying decision. In Bing Travel, the Rate Key compares the location, price and amenities of multiple hotels and provides a color-coded key of the best values, and the Price Predictor actually helps consumers decide when to buy an airline ticket in order to get the lowest prices.
The new brand portfolio will include the following changes to existing Microsoft programs:
•Microsoft’s mapping platform, Virtual Earth, will now be branded as Bing Maps for Enterprise. More information can be found here.
•Technology from Microsoft’s April 2008 acquisition of Farecast is now a central part of Bing Travel. More information coming soon.
•Microsoft’s popular cashback program, now dubbed Bing cashback, with more than 850 merchants and more than 17 million products available, will be fully integrated into the Bing Shopping experience.
Microsoft is committed to building better tools to help people find the shortest distance from their initial search query to the point of making an informed decision. Bing is an important first step toward this long-term vision and a strong indicator of Microsoft’s commitment to move search technology forward for customers.
My Conclusion:
I really think that Bing does have good chance to grab some share from Google and if it does, a deal with Yahoo or even an acquisition would make immense sense.
Till yet the thing that matters to me most is that, will I be able to say to my friends BING it instead of Google it in a couple of months or not.
What do you think…
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Another new release from Microsoft, I hope this time they will manage to keep the hype they are creating
I think that’s rhetorical question isn’t it?
I’ve been in advertising and marketing for more than 30 years. I began designing logos and writing ad copy, and specialised in corporate image construction. So I possibly have one of the best insights into the way people perceive things.
Bing, as a concept, as an execution and an idea is a disaster – period. No-one is ever going to say “I binged it” or “Just Bing it”.
Throughout my career I had a lot of clients like Ballmer. Bombastic, stubborn and absolutely sure they’re right. They were the cause of more stress, more arguments and failed campaigns than any other kind of fool.
There is no place in the business world for those who believe knowledge is assumption based on too little information, backed by over confidence.
And in Ballmer’s case, downright lies.
Watch the share price drop now.
Bing 'looks' great, but is apparently not a very good search engine. The first thing I tested it on was a Cancer drug, "IT 101". Google finds it immediatly, but Bing fails. Too Bad!
Graham….look at share price…its not going where you thought it would.
Thanks for great post! Will be bookmarking this article for future reference!